CheckStatus
Sign In

Account & Settings

Account Setup

Learn how to configure your CheckStatus account settings

Your CheckStatus account is the foundation for all your status pages, team members, and settings. This guide covers how to manage your account configuration.

Accessing Settings

To access your settings, click your profile icon in the top-right corner. You'll see a menu with the following options:

  • Profile - Update your personal information
  • Password - Change password and manage two-factor authentication
  • Billing - Manage your subscription and payment methods
  • Accounts - View and switch between accounts
  • Sign Out - Log out of your account

Profile Settings

The Profile page lets you manage your personal information.

Updating Your Profile

  1. Click your profile icon in the top-right corner
  2. Select Profile
  3. Update your information:
    • Avatar: Upload a profile picture
    • Full name: Your display name
    • Email: Your email address
    • Timezone: All times will be displayed in your selected timezone
    • Color theme: Choose Light, Dark, or Sync with system
  4. Click Update

Edit Profile

Deleting Your Account

To permanently delete your account:

  1. Go to Profile
  2. Scroll to the Delete my account section at the bottom
  3. Click Delete my account
  4. Confirm the deletion

Warning: This will permanently erase all data associated with your account. This action cannot be undone.

Password & Security

The Password page lets you update your password and enable two-factor authentication.

Changing Your Password

  1. Click your profile icon in the top-right corner
  2. Select Password
  3. Enter your Current password
  4. Enter your New password
  5. Enter Confirm new password
  6. Click Update

Two-Factor Authentication

Protect your account with two-factor authentication (2FA):

  1. Go to Password
  2. Click Enable two-factor authentication
  3. You'll see your Backup Codes - download, print, or copy these before continuing
  4. Click Next
  5. Scan the QR code with your authenticator app (like Authy, Google Authenticator, or 1Password)
  6. Enter the six-digit code from your app
  7. Click Verify

Important: Store your backup codes securely. You'll need them to access your account if you lose your authenticator device.

Billing

The Billing page shows your subscription and payment information.

Current Plan

View your current plan and pricing. From here you can:

  • Change plan: Upgrade or downgrade your subscription
  • Update payment method: Add or change your credit card
  • Cancel plan: Cancel your subscription

Billing Email

Send receipts to a specific email address in addition to the account owner:

  1. Enter the email address in the Billing Email field
  2. Click Save

Extra Billing Information

Add additional information to all of your receipts such as your VAT ID, full business name, and address:

  1. Click Add information
  2. Enter your billing details
  3. Save your changes

Billing History

View all past invoices and payments in the Billing History section.

Billing

Accounts

CheckStatus uses accounts to organize your status pages, team members, and billing. Each account operates independently with its own subscription.

About Accounts

  • Each account has separate billing and can collaborate with team members
  • Create new accounts that start on the Free plan with their own billing details
  • Switch between accounts if you belong to multiple teams or organizations

Viewing Your Accounts

  1. Click your profile icon in the top-right corner
  2. Select Accounts
  3. View all accounts you belong to
  4. Your current account is marked with a Current Account badge

Creating a New Account

  1. Go to Accounts
  2. Click Create an Account
  3. Enter the account name
  4. The new account starts on the Free plan

Note: Each user can own a maximum of 5 accounts. This limit applies to accounts you own, not accounts you've been invited to as a team member.

Switching Accounts

There are two ways to switch between accounts:

  1. From the sidebar: Click the account switcher at the top of the sidebar (shows your current account name) and select a different account
  2. From Accounts settings: Go to Accounts and click on any account in the list

Each account has its own:

  • Status pages
  • Team members
  • Subscription and billing
  • Settings

Managing an Account

  1. Click on an account to view its details
  2. Click Edit Account to change the account name or transfer ownership
  3. View and manage Team Members from this page

Team Members

From the account details page, you can manage team members:

  • View the current member count (e.g., "1 of 2 team members")
  • See each member's roles (Owner, Admin, Member)
  • Click Edit to change a member's role
  • Click Invite A User to add new team members

Learn more about team management →

Plan Limits

Each plan has different limits:

Feature Free Starter Growth Pro
Status Pages 1 1 3 10
Components per Page 5 20 50 150
Team Members 2 5 10 100
Subscribers 50 500 1,000 5,000
Monthly Incidents 30 Unlimited Unlimited Unlimited
Data Retention 90 days 1 year 2 years Unlimited

Usage Tracking

CheckStatus tracks your usage against plan limits. When you approach a limit, you'll see a warning banner. If you exceed a limit, some features may be restricted until you upgrade or reduce usage.